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Customers & suppliers

Add a customer

Save a customer once. Their details fill in on every quotation and invoice, ready for e-invoicing.

Before you start: Have the customer's company name, business registration number (SSM), billing address and TIN.

Steps

  1. 1Go to Contacts › Customers and click Add Customer.
  2. 2Enter the Customer Name and Business Registration No. (SSM).
  3. 3Enter the Billing Address, City and State.
  4. 4Under Tax & e-Invoice, enter the customer's TIN.
  5. 5Click Validate to check the TIN with MyInvois.
  6. 6Add the MSIC Code and Business Activity Description if they apply.
  7. 7Pick the Payment Terms.
  8. 8Click Save Customer.
Customer form: Tax and e-Invoice section with the TIN field and Validate button, MSIC Code, and Payment Terms
Steps 4 to 7 on the customer form.

Tip: Validate the TIN now, so you don't need to check it before every invoice.

FAQ

Why can't I click Validate?

Validate needs both the TIN and the registration number. Fill in both, then try again.

Where does the Customer ID come from?

Duitbooks creates it when you save the customer.

How do I hide a customer I no longer sell to?

Switch their Status to Inactive. Inactive customers don't show in selection lists.