Privacy Policy

Last updated: October 21, 2025

1. Introduction

SING SENG ENTERPRISE SDN. BHD. operates Duitbooks, a cloud accounting platform for Malaysian small and medium enterprises. This policy explains how we collect, use, and protect your personal information.

2. Company Information

Company Name: SING SENG ENTERPRISE SDN. BHD.
Registration Number: 1160536H / 201501035216
Registration Date: September 30, 2015
Location: Perak, Malaysia

3. Information We Collect

Account Information: Names, email addresses, phone numbers, company details, and encrypted login credentials.

Accounting Data: Financial records, transactions, invoices, receipts, and business documents stored on the platform.

Technical Information: IP addresses, browser types, device data, usage logs, and cookie information.

4. How We Use Your Information

We use collected data to provide and maintain the service, manage accounts, process accounting information, enhance user experience, communicate with users, and fulfill legal requirements.

5. Data Security

Protective measures include encryption of data in transit and at rest, secure cloud infrastructure, access controls, and routine security assessments. No method of transmission over the Internet is 100% secure.

6. Data Sharing

Personal information is not sold. Data sharing occurs only with explicit consent, for legal compliance, or with service providers under confidentiality agreements.

7. Data Retention

Data is retained while accounts remain active or until deletion is requested.

8. Your Rights

Users may access, correct, delete, or export personal data and withdraw processing consent under Malaysian law.

9. Cookies

The platform uses cookies for enhanced experience; users can adjust browser settings accordingly.

10. Children's Privacy

Services are not designed for individuals under 18; we do not intentionally collect data from children.

11. Policy Changes

Updates may occur, with significant changes communicated via the service or email.

12. Compliance

This policy complies with the Malaysian Personal Data Protection Act 2010.

13. Contact

For policy questions or rights requests, contact us through duitbooks.com.