Last Updated: October 21, 2025
1. Introduction
SING SENG ENTERPRISE SDN. BHD. ("we", "our", or "us") operates Duitbooks (duitbooks.com), a cloud accounting platform for small and medium enterprises in Malaysia. This Privacy Policy explains how we collect, use, and protect your personal information.
2. Company Information
Company Name: SING SENG ENTERPRISE SDN. BHD.
Registration Number: 1160536H / 201501035216
Date of Registration: September 30, 2015
Registered State: Perak, Malaysia
3. Information We Collect
3.1 Account Information
Name, email address, phone number
Company name and business details
Login credentials (encrypted)
3.2 Accounting Data
Financial records and transactions you input
Invoices, receipts, and related documents
Other business information you store on the platform
3.3 Technical Information
IP address, browser type, device information
Usage data and access logs
Cookies and similar technologies
4. How We Use Your Information
We use your information to:
Provide and maintain the Service
Create and manage your account
Process and store your accounting data
Improve our Service and user experience
Communicate with you about the Service
Comply with legal obligations
5. Data Security
We implement reasonable security measures to protect your data, including:
Encryption of data in transit and at rest
Secure cloud infrastructure
Access controls and authentication
Regular security assessments
However, no method of transmission over the Internet is 100% secure.
6. Data Sharing
We do not sell your personal information. We may share your data only:
With your explicit consent
To comply with legal requirements
With service providers who assist in operating our platform (under strict confidentiality agreements)
7. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and data at any time.
8. Your Rights
Under Malaysian law, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data
Withdraw consent for data processing
9. Cookies
We use cookies to enhance your experience. You can control cookie settings through your browser, but this may affect Service functionality.
10. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect data from children.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the Service or via email.
12. Compliance
This Privacy Policy is designed to comply with the Malaysian Personal Data Protection Act 2010 (PDPA).
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through duitbooks.com.